Menu

Most Vermonters Believe HIE Will Improve Care, Survey Finds

There is widespread support in Vermont for health information exchange, with a large percentage of Vermonters believing that HIE will improve care, according to a survey conducted by a research firm commissioned by VITL.

More than eight in 10 Vermont residents are comfortable with their providers storing their health information electronically, the survey found. About 40 percent of residents could think of specific instances when they or their family members benefitted from the electronic exchange of health information between providers. Those benefits included better coordination of care, not having to wait for records to be found, and fewer duplicate tests.

A majority of Vermonters said they agree that HIE will improve coordination of care, and allow providers to make more informed treatment decisions. Most also agreed that HIE will allow providers to access the most accurate information about them, increase patient safety, and reduce unnecessary tests and procedures. Specifically, the survey found that:

  • 93 percent of survey respondents believe that HIE would improve care because their primary care provider could access recent lab test results before a visit.
  • 93 percent said that emergency care would be improved by HIE.
  • 90 percent think referrals to specialists or hospitals would go smoother with HIE.
  • 90 percent said if a family member is in a long-term care facility, the care would be better if providers could access the HIE to view patient data submitted by a hospital, specialist, or primary care provider.
  • 87 percent said if they were going to a new provider, their care would be improved if the provider could access the HIE to view patient data submitted by a hospital, specialist, or primary care provider.

The random telephone survey of 500 Vermont residents was completed in February by a professional market research firm engaged by VITL to do the polling and analyze the results.