President and Chief Executive Officer

Job Description: 

VITL President and Chief Executive Officer

Description of Position and Strategic Opportunity

Dated June 2019

Position Available: 1/1/2020

Location: Burlington, Vermont


About Vermont Information Technology Leaders:

Well-coordinated health care and prevention services, across a community, requires robust health information sharing. Vermont Information Technology Leaders, Inc. (VITL) contracts with the State of Vermont as its Health Information Exchange (HIE). VITL was created in 2005. VITL is a multi-stakeholder nonprofit corporation that was formed by a broad base of providers, payers, employers, patients, and state agencies. VITL leads implementation of a wide array of Health Information Technology (HIT) initiatives in Vermont and coordinates with the State on implementation of key federal HIT and HIE initiatives. VITL collaborates closely with the State HIE Steering Committee to support the State HIT Plan, along with the needs of Vermont Blueprint for Health, OneCare Vermont, and other Vermont health reform activities and programs. VITL also works directly with the hospitals and other private provider organizations and practices statewide. VITL has a budget of $7 million and a staff of over 20 professionals.


It is VITL’s vision to seamlessly integrate into the delivery of health care value-added health information products and services that enhance the quality, accessibility and affordability of health care in the State of Vermont. VITL helps develop, implement, and maintain the state-level HIE in order to meet Vermont’s strategic objectives of improved healthcare outcomes and efficiency through the secure and effective exchange of clinical and administrative health data. This means delivering data not only to providers at the point of care, but also to health care organizations, payers and others engaged in supporting the State’s All Payer Model objectives and reforming the delivery of health care in Vermont. VITL’s technological and entrepreneurial skills should be fully utilized to create the value-added products and services that improve quality and reduce the cost of health care in Vermont.


VITL’s work encompasses many components, including:

Operating the statewide health information exchange network and statewide health record repository accessed through provider portals. The exchange connects providers and patients, while keeping all data private and secure. Allowing data to be easily exchanged provides the opportunity for health care providers to reduce duplicate diagnostic procedures, improve quality, reduce errors, and lower costs. Operating the Vermont Health Information Exchange (VHIE) also includes installing data interfaces to expand interoperability throughout Vermont, consistent with federal requirements for Meaningful Use.


Enabling health information exchange for the Vermont Blueprint for Health. The Vermont Blueprint fosters broad based health care reform that includes Patient Centered Medical Homes and local care support services provided by Community Health Teams. The Vermont Clinical Registry records database is utilized by the Blueprint to further its mission and VITL ensures the VCR has data from the VHIE available and accessible.


Assisting primary care physicians with EHR adoption, implementation, and meaningful use. VITL is the Regional Extension Center for Vermont, in support of the federal Meaningful Use initiatives designated by the HITECH Act. Implementation specialists provide support to priority primary care providers with the selection, implementation and meaningful use of electronic medical records.

Supporting the State’s health care reform efforts. As Vermont’s HIE, VITL is a key partner in facilitating health care reform efforts including in particular the State’s relationship with OneCare Vermont and the Accountable Care Organization All-Payer Model Agreement.


Looking forward, VITL will be the key provider of shared technology services to enable a single entrance point for health care data in Vermont, enhanced by strong quality control for patient matching and indexing, to allow multiple users to access the data both for clinical care and population health management.


The Opportunity:

This is a significant leadership opportunity to grow and evolve a key organization in a critical sector of Vermont’s economy with enormous impact on Vermonters’ health and quality of life. Health care delivery in Vermont has gone through significant reform since VITL’s founding, moving toward an outcomes-based payment model and focusing on the utilization of technology to positively impact the efficiency and quality of Vermont’s health care delivery system. VITL is at the intersection of these efforts. The next VITL President and Chief Executive Officer (CEO) must be a visionary     and collaborative leader who values a culture of innovation and transparency and can build upon VITL’s recent accomplishments. VITL’s interim CEO has helped the organization emerge successfully from a period of uncertainty after a 2017 State review of VITL’s governance and its financial and operational results. The CEO must maintain this momentum with a clear and compelling focus for how VITL can positively impact healthcare statewide in Vermont, while operating comfortably and effectively in an environment of constant change.


Externally, VITL’s CEO must be a visible, engaging leader who will think broadly and strategically to optimize the public service nature of VITL’s mission. The CEO must engage routinely with the Green Mountain Care Board, the State HIT Steering Committee, leaders at the Department of Vermont Health Access and the Agency of Human Services, the Vermont Legislature health care, finance, and technology committees, the Vermont Blueprint for Health, and leaders of Vermont hospitals, insurers, and care providers, among others. VITL’s CEO must be viewed as an accessible, knowledgeable, credible leader who is a skilled, persuasive, transparent communicator and active listener. Within the organization, the CEO must be comfortable and effective in a rapidly evolving organization dedicated to continuous improvement in service to the health of Vermonters. VITL has a highly- qualified, dedicated staff that deserves a leader who can facilitate their skills and empower their success by helping to identify the needs of VITL’s public and private customers, spearhead initiatives that enhance VITL’s services, and provide sound, steady financial oversight.


More information about VITL, including its Annual Report and other key projects and successes, can be found on its website,


Goals and Objectives for the Incoming CEO:

Some of the immediate goals and objectives for the incoming CEO will be:

  • Maintain and continue to further develop credibility with key stakeholders of VITL. The CEO will need to build trusting, strong relationships with health care, legislative, administrative, and regulatory, and other public opinion leaders.
  • Ensure that VITL’s mission and strategic plan are consistent with and serve to further the State’s health care reform initiatives, particularly the All-Payer Model ACO Agreement with CMS/CMMI.
  • Lead the ongoing implementation and refinement of the 2018 strategic plan for VITL (see attached) that will further refine and strengthen VITL’s core focus and specific business and operating objectives within the context of the State’s HIE Plan (see here). A key component of this work will be developing and instituting a sustainable business model for the future that will develop private funding sources based upon the services VITL provides.
  • Ensure success of VITL’s key shared services projects, to provide master patient indexing and terminology services across organizations that require it (Blueprint, OneCare, the State) and, in the future, to provide a single, integrated database for patient records and other data that will be securely accessible to providers and other users for both care and population health management.
  • Establish a strong and positive partnership with the VITL Board of Directors, as President of the organization and while assisting Board leadership with maintaining high standards for its own governance and strategic oversight of VITL.
  • Ensure VITL maintains and strengthens the highly talented, accountable, and motivated team it has in place, especially as business opportunities and initiatives for the organization change and grow. The CEO will be a hands- on, accessible leader who can build close, positive working relationships with all staff while also ensuring performance expectations are maintained.
  • Ensure that VITL is well-aligned with clinical stakeholders and leaders, including those serving on the State HIT Steering Committee; the CEO must ensure the organization keeps front and center clinical user needs and clinical perspectives in VITL’s work to demonstrate value to clinical providers, including physicians, community providers, and hospitals.
  • Help drive the changes needed at the federal and state level to integrate data on behavioral health and substance abuse into the broader, interoperable HIE. This work in expanding interoperability services will help VITL support better care for patients by ensuring physicians have all relevant information they need to provide the best possible care.

Experience and Skills Required:

  • Demonstrated leadership experience and accomplishments in the overall improvement of strategic, financial, quality and operational performance of a healthcare or IT-related organization.
  • Demonstrated entrepreneurial skills to ensure financial stability for the organization by helping to envision and develop new lines of business.
  • Demonstrated ability, eagerness and enthusiasm to take a rapidly changing organization and drive it to the next level of stability and sustainability.
  • A track record of developing strong management teams, fostering a positive employee environment, and attracting, recruiting, and retaining talent.
  • Commitment to transparency and collaboration with Board members, and to ensuring a high level of Board engagement.
  • A proven ability to foster a culture of customer service; demonstrates a strong service orientation, ideally through work in a service enterprise that has a clear and demonstrable record of meeting its goals and satisfying its customers.
  • Demonstrated negotiating skills, superb project management oversight and discipline, and a passion for process and quality improvement.
  • Ability to understand healthcare information technology applications, installations and overall trends and commitment to be a “systems builder” with a clear appreciation for the role of technology in shaping change and improvements in the healthcare system.
  • Strong collaborative skills to work closely with partners in health care reform, including providers, insurers, health care organizations, and state agencies.
  • Understanding and ability to work productively with the State of Vermont, including the Legislature, administrative agencies involved in health care and IT, and the Green Mountain Care Board.
  • Comfortable in a highly visible role; superb communication skills; values public engagement and has the patience, communication skills and diplomacy to work in an active environment with many voices.
  • Values openness, integrity, and teamwork; and can instill all of these values throughout the organization.

Search Process and Timeline:

The CEO search is under the direction of the Chair of the VITL Board of Directors, Dr. Bruce Bullock, through an appointed search subcommittee of the Executive and Nominating Committee of the Board of Directors.


By August 15, 2019, interested candidates who have been initially screened by staff supporting the search subcommittee will be forwarded to the search subcommittee for consideration.

In late August and September 2019, first round panel interviews between candidates and the search subcommittee will take place in Burlington, Vermont. Second round interviews with VITL staff and stakeholders will take place at the Chair’s discretion thereafter. Up to 3 final candidates will be recommended by the search subcommittee to the full VITL Board of Directors by end of October 2019.


VITL desires its new CEO to be in place by the beginning of 2020. VITL is an equal opportunity employer. Salary will be commensurate with other significant nonprofit leadership positions in Vermont.


How to Apply:

By July 30, 2019, please send a resume and statement of interest, focusing on your track record of accomplishments and skills relevant to the experience VITL seeks and why you would value serving as VITL’s CEO, to the search committee’s staff, Elizabeth Miller, .  Telephone inquiries can be made to Elizabeth at 802-860-1003 x 122.


Job Category: 
Position Type: 
Full Time
Date Posted: 
June 28th, 2019