VITL Adds Home Health Agencies to PatientPing

Release Date: 
December 13th, 2016

BURLINGTON, VT – Vermont Information Technology Leaders, Inc. (VITL) and PatientPing, Inc. announce the immediate availability of home health agency patient encounter notifications to the PatientPing care community.

Since April, VITL has been providing PatientPing with patient encounter (admission, discharge, and transfer) messages from all of Vermont’s hospitals using existing connections to the Vermont Health Information Exchange (VHIE). PatientPing has used these messages to deliver an average of 8,000 notifications a month directly to providers around the state who are part of the PatientPing community.

Beginning immediately, the hospital messages will be augmented by encounter messages from five visiting nurse associations in Vermont. The contributing home health agencies are: Central Vermont Home Health and Hospice, Franklin County Home Health Agency, VNA & Hospice of the Southwest Region / Rutland Area VNA & Hospice, Visiting Nurse and Hospice for Vermont and New Hampshire, and Visiting Nurse Association of Chittenden and Grand Isle Counties.

John K. Evans, president and CEO of VITL said “health care is moving away from fee-for-service payments toward value-based payment models. These models, like the proposed Vermont All-Payer Model, are ushering in an era when coordinated care will be more important than ever. We recognize the important role of home health in patient care and using the VHIE to get these notifications out there just made sense.”

All members of a person’s medical care team need to be informed when important changes occur in their medical status. As an example, a primary care clinician wants to be informed if their patient is discharged from a hospital so they can provide follow-up care. This type of notification sometimes happens when the primary care clinician, the specialist, and the hospital are all part of the same system. But, what happens when each of these care providers are part of different health care organizations? PatientPing creates a community of providers, so that no matter who they work for, they can be informed of changes affecting their patients.

“Home health providers play a critical role on their patients' care teams," said Julia Sanders, Market Operations Manager with PatientPing.  "Notifying providers that their patients have initiated home care provides peace of mind and ensures that care coordination does not fall to the patient following a health event. Reciprocally, home health aides can better direct their time and resources upon being notified that one of their patients has unexpectedly returned to the ER or hospital. As we know, health care crosses organizational boundaries and PatientPing helps keep everyone on the same page.”

Agencies and other admitting facilities that contribute data to generate notifications can utilize a free dashboard to track patients’ affiliations with community providers and prior encounter histories. Additionally, a subscription service is available that allows providers to receive notifications whenever a patient has been admitted or discharged from another PatientPing facility, including all VHIE-connected sites.

About VITL:

Vermont Information Technology Leaders, Inc. (VITL) is a nonprofit organization that advances health care reform in Vermont. VITL assists Vermont health care providers with adopting and using health information technology, to improve the quality of care delivery, to enhance patient safety and to reduce the cost of care. VITL is legislatively designated to operate the health information exchange (HIE) for Vermont, and is governed by a collaborative group of stakeholders including health plans, hospitals, physicians, other health care providers, state government, employers, and consumers. For more information, please visit

About PatientPing:

PatientPing is a Boston-based health technology company that is building a national community of engaged providers who are sharing information, coordinating care, and working together to get patients healthier faster. By joining the PatientPing community, providers get notified in real-time when their patients receive care elsewhere and are able to share care instructions with other providers. PatientPing's national care coordination community includes physicians, nurses, case managers, and care coordinators across hospitals, emergency departments, accountable care organizations (ACOs), physician practices, skilled nursing facilities, home health agencies, inpatient rehabilitation centers, and payers. By connecting care teams through real-time information sharing, PatientPing enables providers to deliver higher quality and more cost effective care, improving patient outcomes and experience. For more information, please visit