All FAQs

How do I access VITLAccess?

The provider portal is accessible to authorized providers and their staffs. Each authorized user will need to have a user name and password to access the portal.

How quickly is data available?

Data is constantly being added to the Vermont Health Information Exchange. Some data, such as lab test results, are sent to the VHIE as soon as the test is completed by the lab.

What is the benefit to the provider?

Providers who receive patient consent to view data on the Vermont Health Information Exchange can have more complete information to use when making diagnoses and treatment plans. Access to medication lists increases patient safety. Viewing the results of previous tests and procedures can help speed up the process of providing treatment and reduce the need to repeat tests.

How does VITL support Vermont's health care reform initiatives?

VITL connects the electronic health records (EHR) of physician practices participating in the Blueprint for Health to the HIE, so that patient data can be collected from the EHRs and transmitted to the Blueprint's electronic registry. Providers participating in the Blueprint then use the registry to analyze patient care and identify opportunities for intervention and improvement. As the Blueprint expands statewide, VITL will increase its capacity to connect providers participating in the Blueprint to the HIE. Act 128 of the 2010 Vermont Legislature, which set the Blueprint expansion schedule, also requires hospitals to maintain connections with the HIE as a condition of their annual budget approval process. VITL will be accelerating the connection of hospitals to the HIE so that lab tests and other electronic data is available to providers participating in the Blueprint.

What is Vermont doing to reform health care?

Please see our Vermont Health Care Reform page for more information about some of Vermont's health care reform efforts.

Who is responsible for health IT policy and planning in Vermont?

The State of Vermont's director of health care reform is responsible for coordination of health care reform efforts across state government. For more information, go to

Is VITL part of state government?

No, VITL is a private, independent nonprofit organization with its own board of directors and staff. However, VITL does work very closely with state government on its health care reform efforts.

What is Health Information Exchange (HIE)?

Health information exchange (HIE) is the movement of health information electronically across multiple organizations. Exchanging health information is important in order to make sure that your health care providers have access to the most up to date information about you so they can make more informed decisions about your care. HIE can improve the coordination of care for a person who is seeing multiple providers by enabling providers to share important health information ( HIE is used both as a noun (to represent the systems and software necessary to exchange information) and as a verb (to represent the movement of information between organizations).

What does VITL do?

Vermont Information Technology Leaders, Inc. (VITL) is a nonprofit organization that advances health care reform in Vermont. VITL assists Vermont health care providers with adopting and using health information technology, to improve the quality of care delivery, to enhance patient safety and to reduce the cost of care. VITL is legislatively designated to operate the health information exchange (HIE) for Vermont, and is governed by a collaborative group of stakeholders including health plans, hospitals, physicians, other health care providers, state government, employers and consumers.

What is VITL and what is its involvement in my health information?

VITL is the independent, non-profit organization that built and operates the Vermont Health Information Exchange. VITL holds health information contributed by participating health care organizations in trust, and ensures that it is accessible by only authorized users. More information about VITL is available at